Terms & Conditions

1. Introduction

Welcome to Drywall Tools & Repairs. These Terms & Conditions govern your use of our website, online store, product purchases, and repair services. By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our website, online store, or services.

2. Company Information

Drywall Tools & Repairs
5985 Buford Hwy #104
Norcross, GA 30071, USA
Phone: +1 (770) 559-9118
Email: sales@drywalltoolsandrepairs.com

3. Products and Descriptions

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability information. However, we do not guarantee that all product descriptions, images, prices, availability, or other content on our website are error-free, complete, or current.

Prices, product availability, specifications, and promotions are subject to change without notice. We reserve the right to correct errors, update information, or cancel orders if inaccurate information appears on the website or during checkout.

4. Online Orders and Payment

All online orders are processed through our Shopify checkout. Accepted payment methods, shipping options, taxes, and order totals will be displayed at checkout before the customer completes the purchase.

Orders are subject to acceptance, payment authorization, product availability, and fraud review when applicable. We reserve the right to refuse, cancel, or limit any order at our discretion, including orders with incorrect pricing, suspected fraud, inventory issues, or shipping limitations.

Payment must be completed and approved before an order is processed or shipped.

5. Shipping & Delivery

Shipping options, rates, and estimated delivery times will be displayed at checkout. We offer shipping within the United States through available carriers such as UPS, FedEx, or other approved carriers.

Estimated delivery times are provided as guidelines only and may vary due to carrier delays, product availability, weather, address issues, holidays, or other factors beyond our control.

Customers are responsible for providing accurate shipping information. Drywall Tools & Repairs is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping addresses.

Risk of loss or damage during shipping may transfer to the customer once the order is delivered to the carrier, unless otherwise required by law.

6. Sales Tax

Sales tax will be calculated and collected at checkout where required by applicable law. Tax amounts may vary depending on the shipping address, product type, and applicable tax rules.

The customer is responsible for any taxes, duties, or fees that may apply to their order, unless such amounts are collected at checkout.

7. Returns & Refunds

We accept returns on eligible unused products in original condition and original packaging within 30 days of delivery.

To request a return, contact us at sales@drywalltoolsandrepairs.com with your order number and reason for return. Returns must be approved before items are shipped back.

Approved returns will be refunded to the original payment method, minus original shipping costs, unless the return is due to our error or a defective product. Customers are responsible for return shipping costs unless otherwise approved by Drywall Tools & Repairs.

Custom-ordered products, special-order items, used tools, opened parts, electrical components, clearance items, and repair services are non-refundable.

We reserve the right to refuse returns that do not meet these requirements.

8. Repair & Maintenance Services

By sending or dropping off your tools for repair, you authorize Drywall Tools & Repairs to inspect, diagnose, and provide a repair estimate.

We will provide a quote for approval before proceeding with repairs. Repair estimates are based on the initial inspection and may change if additional issues are discovered during service. We will request approval before performing additional work.

Repairs may be performed using original, aftermarket, compatible, rebuilt, or refurbished parts when appropriate and available.

Customers are responsible for shipping tools to our facility unless otherwise agreed in writing. Drywall Tools & Repairs is not responsible for tools lost, delayed, or damaged in transit by the carrier.

Completed repairs must be paid in full before the tool is released, shipped, or picked up.

Tools not picked up, paid for, or claimed within 30 days after notice of completion may be considered abandoned, unless a different arrangement is made in writing.

While we take reasonable care when servicing tools, Drywall Tools & Repairs is not liable for pre-existing damage, hidden defects, misuse, wear and tear, improper maintenance, prior repairs, or issues outside of our control.

9. Warranty Disclaimer

Except for any applicable manufacturer warranties or written service warranties expressly provided by Drywall Tools & Repairs, products and services are provided “as is” to the maximum extent permitted by law.

Drywall Tools & Repairs disclaims all other warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

Manufacturer warranties, when applicable, are provided by the manufacturer and are subject to the manufacturer’s own terms and conditions.

10. Limitation of Liability

To the fullest extent permitted by law, Drywall Tools & Repairs will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, online store, or repair services.

Our total liability for any claim related to a product, order, or service will not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, designs, product photos, and other materials, is the property of Drywall Tools & Repairs or its suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

Unauthorized use, copying, reproduction, modification, or distribution of any website content is strictly prohibited without prior written permission.

12. Privacy

Your use of our website is also governed by our Privacy Policy. Online checkout, payment processing, and certain customer data functions may be handled through Shopify and its related services.

By using our website or placing an order, you acknowledge that certain information may be collected and processed as necessary to complete transactions, provide services, communicate with customers, and comply with applicable laws.

13. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping carriers, analytics tools, or other service providers. These third parties may have their own terms, policies, and practices.

Drywall Tools & Repairs is not responsible for the content, policies, actions, or services of third-party platforms or providers.

14. Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Changes will be effective upon posting to our website.

Your continued use of our website, online store, or services after changes are posted means you accept the updated Terms & Conditions.

15. Governing Law

These Terms & Conditions are governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

16. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Drywall Tools & Repairs
5985 Buford Hwy #104
Norcross, GA 30071, USA
Phone: +1 (770) 559-9118
Email: sales@drywalltoolsandrepairs.com